First identify the type of search

A catalogue search and an unclaimed-royalties search answer different questions. SoundExchange provides official unclaimed-royalties lists with different registration statuses. Separately, PPL members can use myPPL to review repertoire linked to their own accounts.

Write the database name and the meaning of the result at the top of your notes. Avoid turning a missing catalogue field into a claim that a society is holding money.

Use a four-step evidence ladder

  1. Possible match: a name or title looks relevant.
  2. Identity checked: the recording and person have been matched using supporting details.
  3. Entitlement or payment position confirmed: the relevant organisation or authorised account records establish the position, including any conditions.
  4. Money received: a payment record confirms what actually arrived.

This is our suggested review method, not a set of official society statuses. It prevents a promising lead from quietly becoming an invented recovery total.

A “no result” is also limited

Keep the exact search terms, spelling, filters and date. A search for one alias in one database is not a worldwide royalty audit. If you cannot find a record, check what the search covers and ask a specific follow-up question through the official support route.

Likewise, do not add up unrelated search results or estimate a payout from popularity figures. Identify what evidence is still missing.

Check the next step directly

SoundExchange’s payment guidance describes conditions such as completing an account, resolving holds and reaching payment thresholds. A name appearing in a search is therefore not the same as money arriving immediately. Its guidance also makes clear that creators do not need a digital royalty broker to be paid by SoundExchange.

You can deal directly with the relevant organisation. If you choose independent help, agree the scope and fee first. Encore’s fee explanation sets out our offer; an enquiry alone does not authorise a claim or charge.

Sources & further reading

Sources checked 28 September 2026. Follow the relevant organisation’s current guidance for your circumstances.

This guide explains a practical starting point. It is not an account-specific finding, proof of royalties owed or authority to make a claim. Encore is independent of the organisations referenced. Our editorial approach.